Terms

1. INFORMATION ABOUT US

This website (www.aromathaispa.co.uk) is owned and operated by Aromathai Spa ltd. a company registered in England and Wales (company registration number 8151501) whose registered office is Unit 2 Elms Square, Bury New Rd, Whitefield, Manchester M45 7TA. Our registered VAT no. is GB 143913125.

1. GENERAL TERMS AND CONDITIONS

We reserve the right to change guidelines, terms, conditions, opening hours, or pricing at any time by providing reasonable notice of such a change.

Aromathai spa ltd is not responsible for lost articles or items and reserves the right to refuse or discontinue our massages for any reason.

ALL appointments are to be booked using a card capture in order to secure the booking. You may cancel or reschedule appointments with no charge any time before the close of business on the day before.

Same day cancellations or appointment changes will be charged @ 50% of the scheduled service, and 100% if you cancel inside one hour of the appointment or do not show up.

2. GIFT VOUCHERS

GIFT VOUCHERS are valid for 18 months, from date or purchase. Gift vouchers cannot be exchanged for cash. Any voucher that has been deliberately tampered with will be void. Voucher  credits can be used on future treatments.

Any vouchers that have expired will not be accepted and the expiry date cannot be extended.